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There are three ways to get a certificate.
ONLINE – Offers the fastest service
- Visit www.VitalChek.com.
- You must use a credit or debit card (Visa, MasterCard, American Express, or Discover). A processing fee will apply.
- Order processing takes about 1 business day for approved requests. Regular delivery takes about 2 business days. To receive your certificate in as few as 24 hours, express service is available for an additional charge.
- If your identity cannot be verified online, you will be instructed to fax a copy of your current government-issued identification to 512-972-5208 before your application can be processed. This will delay the process and delivery time.
WALK-IN
- Come to the Office of Vital Records, located at 7201 Levander Loop, Building C (off the corner of Airport Blvd. and Hwy. 183 at the northeast corner of the Montopolis bridge on the Betty Dunkerley campus), Austin, TX, 78702. The office is open from 8 a.m. to 4:30 p.m. Monday through Friday. The last application is accepted until 4:15 p.m.
- Current government-issued photo identification is required.
- For faster service, download an application in English or Spanish.
BY MAIL
Mail the following items:
- A completed application (download and print one in English or Spanish)
- A check or money order payable to the Office of Vital Records ($23 for each birth certificate; $21 for each death certificate plus $4 for each additional copy)
- A copy of your current government-issued photo identification
- A stamped self-addressed envelope (use an express mail envelope for express mail delivery).
Mail to:
Office of Vital Records PO Box 1088 Austin, TX 78767-1088
Average processing time is 2-3 days for approved applications. Incorrect or incomplete information will delay processing.
Regular mail will take up to one to two weeks to be delivered. If you need the record quickly, use an Express form of delivery (FedEx, USPS, or UPS), which will take less than one week to be delivered.