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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.
| ONLINE SERVICE | SERVICE | PHONE | CONTACT |
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City jobs, employment and careersSearch for positions at the City of Austin and apply online. |
3-1-1 |
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ADA Training to Staff on DisabilityDisability awareness training called ADAtude is provided in regular orientations for employees and other classes; i.e. employment, evacuation, and effective communication as requested. |
512-974-3256 |
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Adopt a PetIf you’re ready to add a new pet to your family, we have lots of great animals. Search the pet database, and then visit the shelter Monday through Sunday from 11:30 a.m. to 7 p.m. |
3-1-1 |
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AFD PatchIf you meet the security criteria, please send a copy of your Fire Department ID addressed to our Headquarters location. Only 1 patch per request please. |
512-974-0130 |
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Affordable HomesThe Austin Housing Finance Corporation is a leading force in the creation of reasonably priced housing in Austin. |
3-1-1 |
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Alcoholic Beverage PermitsBusinesses which want to apply for a liquor license/beer permit from the Texas Alcoholic Beverage Commission are required to obtain the City Clerk's signature on the form. The signature is obtained after completing the permit process. |
512-974-2210 |
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Alternate Forms of Payment |
512-974-4800 |
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Alternative SanctionsAlternative sanctions for the Community Court include community service and rehabilitation services. Contact 512-974-4879 for upcoming dates. |
512-974-4879 |
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Animal Bite ReportAll animal bites must be reported to Animal Protection. If medical attention has been received after a bite, download an Animal Bite Report and fax it to 512-... |
3-1-1 |
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Animal Rescue and Partner GroupsGroups are carefully screened, reviewed and monitored by the shelter. Apply to become an Austin Animal Center rescue partner. |
3-1-1 |
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Annexations by DecadeView the Annexations by Decade Map to see when different areas of the City were annexed. |
512-974-2022 |
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APD Booking Photo DatabaseThis service allows you to search for booking photos and includes booking photos from other Police agencies that utilize Travis County Central Booking. |
512-974-5750 |
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APD Booking Photo DatabaseThe APD Booking Photo Database allows you to search for booking photos and includes booking photos from other Police agencies that utilize Travis County Central Booking. |
512-974-5017 |
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Application System for Art in Public Places (ASAPP!)
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512-974-9314 |
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Art in Public Places Interactive MapUse our interactive map to discover Austin’s public art collection and find public art in your neighborhood. |
974-9314 |
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Audit Report Request FormTo request a copy of an audit report, please fill out and submit the online audit request form. |
512-974-2805 |
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Audit ServicesThrough our Audit Services, we conduct performance audits and follow up on recommendations made in previous audits. See Reports and Audits for a comprehensive list of our reports. |
512-974-2805 |
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Austin Independent RadioAustin Independent Radio (AIR) is the first online radio source for the independent bands that make up the Austin music scene. AIR combines streaming radio from independent artists through the web, giving Austin's local musicians a new place to be discovered online. This spring, AIR will... |
3-1-1 |
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Austin Music FoundationAustin Music Foundation (AMF) strengthens and connects the Austin music community through education, outreach and unification programs. AMF will facilitate two Music Division programs: Leadership Music Austin and Music Business... |
512-323-0787 |
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Austin-Travis County Traffic ReportProvides information on active traffic-related incidents reported to Austin Police, Aviation Police and Travis County Sheriff. Information is updated every five minutes. |
3-1-1 |
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